Privacy Policy

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

 

What information does BhartiyaRishte.com collect from you?

 

BhartiyaRishte.com is an advertising platform providing targeted advertising services for the purpose of matchmaking (“Service”). In order to provide the services, you (User/Member) required to submit certain personal information which is displayed on the Site on behalf of you to find the perfect life partner. You hereby provide your consent to collect, process, and share your personal information with other users/members in order to provide the service.

 

BhartiyaRishte.com gathers three types of information while you are availing our services:

I. Information you voluntarily submit

II. Information not directly submitted by you

III. Information we receive from others

 

Information submitted by you

 

In order to avail of the service you provide the following information:-

  • While registering for our service, you share with us your personal data, such as name, gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests and sensitive personal data such as your Identity proofs.
  • When you avail of a paid service, you provide us or our payment service provider with sensitive personal data such as your Bank account, debit or credit card number or UPI.
  • Testimonials submitted by you including your success story and photos.
  • Information submitted by you voluntarily while participating in surveys, contests, promotions or events.
  • Details shared with our customer care team. (This information is used to monitor or for training purposes and to ensure a better service).
  • Your chats and messages with other users as well as the content you publish will be processed as a part of the service.

 

Information not directly submitted by you

 

  • User Activity

We collect information about your activity on our services, such as the date and time you logged in, features you’ve been using, searches, clicks and pages visited by you, and your interaction with other users including messages exchanged.

  • Device Information

We collect information from and about the device(s) such as IP address, device ID and type, device-specification and app settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

 

Information we receive from others

 

In addition to the information you provide us directly, we receive information about you from others, such as:

Social Media

You have the option to use your social media login (such as Google SSO/Apple ID) to create and log into your BhartiyaRishte.com account. This saves you from remembering one more login credentials and allows you to share some information from your social media account with us.

 

How do we use the information we collect from you?

 

We use the information collected in the following ways:

  • We use the information submitted by you to provide the Service.
  • To manage your account.
  • To provide you with customer support.
  • To analyse your use of our services to make our services better using AI and ML.
  • To communicate with you by email, phone about services, promotions or offers that may be of your interest.
  • Recommend relevant matches to you and display your profile to other users.

 

Whom we share your information with?

 

We don’t share your information with anyone without your consent except where you expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.

 

With other users

 

We publish the information shared by you with other users to provide the services. The information so published is provided by you and be cautious about what you share with other users.

 

With our Service Providers and Partners

 

We may use third-party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations and data protection.

 

With law Enforcement Agencies

 

We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, and other members’ interests and protection and/or comply with a judicial proceeding, court order, or legal process served on us.

 

How to access and/or control your information?

 

You have been provided with tools to manage your information. You have the right to access, rectify, and update information that you provided to us and that’s associated with your BhartiyaRishte.com account directly by logging into your account.

 

How do we secure your information?

 

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us.

If you have any questions about the security at our website, please email us.

 

How long we keep your information?

 

We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.

 

Cookies and other tracking Tools

 

We and our third-party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons etc. to identify you and your user behaviour. You may read our Cookies Policy for more information as why we use Cookies and how you can control their use, through your browser settings and other tools.

We reserve the right to alter, update, or change the Privacy Policy at any time. Therefore, we request you to check this privacy policy periodically.